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CRM Vendors Embrace AI, Automation to Break Down Silos, Nucleus Research CRM Value Matrix Finds Productivity takes center stage in the H2 2018 CRM Value Matrix from Nucleus Research. Automation, AI and predictive capabilities deployed in meaningful ways...... 16:05 GMT Thursday 11th October 2018

Cloud-Enabled Technologies and Micro-Vertical Depth Differentiating Vendors, Nucleus Research Value Matrix Finds The latest Enterprise Resource Planning (ERP) Technology Value Matrix from Nucleus Research shows two distinct directions among leading vendors. The larger, e...... 18:00 GMT Tuesday 18th September 2018

Nucleus Research ROI Award Winner China PnR Achieves 422% ROI with Vertica China PnR, a provider of financial services for small businesses and individual investors, achieved 422% ROI deploying Vertica’s analytics platform with pay...... 18:38 GMT Wednesday 12th September 2018

AI and Analytics Put the ‘Human’ Back into Human Capital Management (HCM), Nucleus Research Technology Value Matrix Finds Vendors that help companies attract and retain top talent while optimizing productivity lead the Nucleus Research 2018 Technology Value Matrix for Human Capit...... 18:30 GMT Wednesday 5th September 2018

Nucleus Research ROI Award Winner Aspect Achieves 636% ROI with Salesforce Aspect, a provider of contact center applications, achieved 636% ROI by upgrading to Salesforce Lightning achieving payback in two months and an annual averag...... 19:00 GMT Wednesday 15th August 2018

Nucleus Research ROI Award Winner Rack Room Shoes Achieves 777% ROI with Salesforce Rack Room Shoes and Off Broadway Shoe Warehouse, a retailer supplying a variety of shoe styles for men, women and children online and in brick-and-mortar stor...... 18:05 GMT Tuesday 7th August 2018

Nucleus Research ROI Award Winner ICS+ Achieves 942% ROI with Salesforce ICS+, specializing in automation control systems and video solutions for commercial properties, achieved 942% ROI by deploying Salesforce Sales Cloud and Serv...... 19:00 GMT Wednesday 1st August 2018

Nucleus Research ROI Award Winner ServiceChannel Achieves 1,218% ROI with GoodData ServiceChannel, the leading SaaS service automation platform for facilities managers and contractors, achieved 1,218% ROI deploying GoodData business in...... 19:00 GMT Tuesday 17th July 2018

Zero Opt-Outs Is the New Holy Grail for Marketing Automation, this Year’s Nucleus Value Matrix Shows This year’s Technology Value Matrix for Marketing Automation highlights increased efforts to minimize marketing campaign opt-outs by using AI-driven targeti...... 18:00 GMT Wednesday 11th July 2018

Nucleus Research ROI Award Winner EmeraldCube Solutions Achieves 1,273% ROI with GoodData EmeraldCube Solutions, a services and solutions provider for Oracle’s JD Edwards enterprise resource planning (ERP) application, achieved 1,273% ROI deployi...... 18:00 GMT Tuesday 10th July 2018

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