Comm-Works Names J. Troy Lupe as Chief Operating Officer

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MINNEAPOLIS, April 16, 2018 (GLOBE NEWSWIRE) -- Comm-Works, a leader in Global Branch Technology Deployment and , announces new Chief Operating Officer J. Troy Lupe. Lupe brings more than 18 years of operations experience to Comm-Works, most recently as the Vice President of Field Operations for Comcast.

Lupe’s operational leadership experience in residential and commercial broadband, cable, satellite, security, and telephony, along with his team-centric management style will provide best-in-class customer experience performance and continuous quality improvement for Comm-Works.

“Comm-Works is pleased to bring Troy on board,” said Al Lampe, CEO of Comm-Works. “His background in field operations and technology coupled with his data-driven, strategic focus on details, will certainly be a key contributor to the company's continued success.”

While at Comcast, Lupe implemented field operations processes that drove consistent key metric performance, helping improve the region’s NPS scores significantly. Lupe’s fiscal discipline and focus on quality resulted in substantial financial and productivity upside for the company. Before Comcast, Lupe served as the Senior Director of Operations for MasTec in Denver, and Vice President of Field Services for Multiband in Minneapolis, respectively.

“I am honored and delighted for the opportunity to lead an extraordinary team at Comm-Works,” Lupe said. “The culture, the individuals and their commitment to the customer experience correspond to the quality and reliability that are my cornerstones. I look forward to bringing my expertise to the organization as we work together to expand our global reach and increase our end-to-end solution capability.”

Lupe will lead a high-performance management team, spearheading the development, communication, and implementation of Comm-Works’ strategies and processes to accommodate the rapid growth objectives of the organization.

For more information on Comm-Works, visit or call 1-866-518-8320.

@CommWorksIT Names Troy Lupe as Chief Operating Officer #COO

A photo accompanying this announcement is available at

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Globe Newswire: 13:47 GMT Monday 16th April 2018

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