VMware Modernizes Retail IT to Deliver Exceptional Customer Experiences in the Intelligent Store

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NEW YORK, Jan. 14, 2019 (GLOBE NEWSWIRE) -- Today at the National Retail Federation’s (NRF) annual show, VMware, Inc. (NYSE: VMW), a leading innovator in enterprise software, highlighted expanded partnerships in the retail space with leading technology companies, as well as showcased several customers who are partnering with the company to modernize IT and deliver exceptional customer experiences.

In the highly competitive and dynamic retail industry, technology drives almost every step of the retail experience. Successful retailers, including 10 out of the top 10 global brands, are differentiating customer experiences and growing revenue with VMware.

“For a growing number of customers, Homedepot.com has become the front door to our stores,” said Daniel Grider, vice president of technology at The Home Depot. “Creating an interconnected customer experience across our online, in-store and mobile environments is what we call 'One Home Depot.' To help us meet the evolving needs of our customers, we rely on innovative technology partners like Dell Technologies to help us increase business efficiency, virtualize our infrastructure and support new workloads as we continue to grow.”

VMware continues to partner with leading technology companies to help retailers modernize IT delivery. For over a decade, Intel and VMware have collaborated to deliver solutions that enable retail IT to continually transform their data centers. The companies continue that legacy today to accelerate Software Defined Infrastructure (SDI) and hybrid cloud deployments, enabling retail IT to advance store innovation.

“Intel enables retailers to confidently integrate cloud applications and extend their businesses through optimized and hybrid cloud solutions using VMware software and Intel IoT Architecture,” said Joe Jensen, general manager of IoT Retail, Intel. “These advancements help our customers rapidly develop, deliver and manage their technologies to modernize retail tools that support the modern store, quick serve restaurant and supply chain.”

That is why retailers chose VMware SD-WAN by VeloCloud to transform their WAN. With VMware SD-WAN, retailers can significantly cut operating costs by using broadband for business-critical applications, enable enterprise and customer data protection with PCI DSS compliance and segmentation, improve user experience quality of service (QoS), and enjoy simplified deployment and management for all sites from a single pane of glass. VMware SD-WAN spans connectivity across branch offices, data centers and the cloud for retail transactions, end user computing, and IoT. 

VMware works with a wide, global network of service providers, solution providers, and technology partners to provide a complete WAN solution for retailers. Some of these partners were highlighted at NRF this week, including:

Pacific Dental Services (PDS) is one of the country’s leading dental support organizations and manages more than 700 dental practice offices in 20 states with plans to add more than 80 supported offices each year. PDS relies on a complete SD-WAN solution from VMware and QOS Networks to connect, manage and secure a network that spans all these locations.

“Our enterprise is in a constant need to grow and execute faster and more effectively every day. It’s critical for IT to be able to deliver business intelligence rapidly with 100 percent visibility at the edge so we can streamline our dental offices to be faster, more flexible, and more secure,” says Rich Brownlee, director of infrastructure & operations, Pacific Dental Services.

In order to accelerate collaboration and the creation of new open interoperable IoT digital foundations, VMware is joining with industry leaders in establishing the Open Retail Initiative. The goal of this industry coalition is to create an open, scalable, and flexible ecosystem for accelerating innovation within retail.

“Retail customers are looking for new ways to delight their customers in stores and are using Internet of Things use cases to optimize merchandising, personalization, line times, inventory, store layout and more across the store experience with data from video, sensors, digital signage, beacons and many other devices,” said Mimi Spier, vice president, Edge and IoT business, VMware. “VMware’s unique approach to edge and IoT provides a consistent, flexible, open digital foundation from cloud to edge to ensure customers can innovate with data driven use cases across their agile business at scale, while streamlining management and security.” 

1: National Retail Federation Top 100 Retailers List:  

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Globe Newswire: 13:00 GMT Monday 14th January 2019

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