eGain Corporation :Consumers Say No to Chatbot Silos in US and UK Survey

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Independent survey of 3000 consumers by Chatbotsorg reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants SUNNYVALE Calif and NEWBURY United Kingdom Feb 07 2018 GLOBE NEWSWI...

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Thomson Reuters: 07:00 GMT Wednesday 7th February 2018

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