ThriftBooks Ranked #2 in America’s Best Customer Service for 2019 from Newsweek

World News: . []

Seattle, WA, Feb. 11, 2019 (GLOBE NEWSWIRE) -- In the category of online booksellers, ThriftBooks is ranked #2 in the survey from Newsweek.

 

Newsweek, in partnership with Statisa, conducted a survey of US companies that exhibit superior customer service, based on real customer feedback. Over 20,000 consumers rated companies on a variety of factors such as customer focus, the quality of communication, technical competence, as well as the accessibility of the company.

 

In the America’s Best Customer Service 2019 survey, 423 companies were ranked across 141 retail categories by customers who have either made a purchase, used the service, or gathered information about a product or service in the last three years. Each customer gave their evaluation of several brands, totaling more than 130,000 evaluations.

 

“We love hearing from our customers, whatever it takes to ensure every order at ThriftBooks exceeds their expectations,” said Hugo Munday, Director of Customer Service. “Nothing pleases us more than to know we have found a good home for a book and that our customers appreciate our focus on their ecommerce experience as much as we appreciate their loyalty.”

 

For more information, visit and .

 

 

Nicole Cox
ThriftBooks
253.275.2241 ext 7101
ncox@thriftbooks.com

More news and information about ThriftBooks

Published By:

Globe Newswire: 21:28 GMT Monday 11th February 2019

Published: .

Search for other references to "thriftbooks" on SPi News


Share

Previous StoryNext Story

SPi News is published by Sector Publishing Intelligence Ltd.
© Sector Publishing Intelligence Ltd 2019. [Admin Only]
 
Sector Publishing Intelligence Ltd.
Agriculture House, Acland Road, DORCHESTER, Dorset DT1 1EF United Kingdom
Registered in England and Wales number 07519380.
 
Privacy Policy | Terms and Conditions | Contact Us