ICMI Honors Top Contact Center and Customer Service Professionals and Teams with 2019 Global Contact Center Awards

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COLORADO SPRINGS, Colo., May 14, 2019 (GLOBE NEWSWIRE) -- the authority on contact center excellence, today announced the recipients of this year’s ICMI Global Contact Center Awards. The ICMI Global Contact Center Awards is the most comprehensive awards program devoted to the contact center industry and is designed to recognize the companies, contact centers, and individuals that demonstrate excellent innovation and leadership within the industry. This year’s award winners were announced at the ICMI Global Contact Center Awards Party, which took place on May 14, 2019 in conjunction with ICMI Contact Center Expo.

“Participants of the ICMI Global Contact Center Awards continue to impress each year with submissions from a robust group of individuals and teams,” said Erica Marois, Content and Awards Manager, ICMI. “This year’s winners truly set the bar for customer service excellence and demonstrated their commitment to success and moving our industry forward.”

This year’s winners were reviewed and chosen by a panel of carefully selected judges, which included more than 35 industry thought leaders. Winners were selected based on a set of pre-determined category criteria.

2019 ICMI Global Contact Center Award Winners:

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Heather DonnerICMI PR415-947-6109

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Globe Newswire: 01:30 GMT Wednesday 15th May 2019

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