World News: 14:00 GMT Wednesday 12th June 2019. [Pyramid Analytics via Globe Newswire via SPi World News]
SEATTLE, June 12, 2019 (GLOBE NEWSWIRE) -- , provider of the next-generation business analytics platform for the enterprise, announced today it has been recognized for the fifth consecutive year as an overall leader in both Customer Experience and Vendor Credibility in Dresner Advisory Services’ . Compared to the report’s 2018 findings, Pyramid continues to improve in several categories, including sales, value, product, support, consulting, and integrity. Additionally, the company maintained its consistent “perfect recommend score” from customers.
“We are thrilled to be consistently recognized as an industry leader in the Dresner BI Market Report,” said Omri Kohl, Pyramid Analytics co-founder and CEO. “We are committed to delivering a platform to our customers that is not only well rounded, but superior in its ability to enable informed, secure, and reliable data-driven decision making to any user. To see a third party continue to validate that mission is a gratifying achievement.”
Within the , Pyramid Analytics was ranked against 27 vendors based on Dresner’s trademark 33-criteria evaluation model, which compares each vendor’s performance to their previous ranking and to the average for all vendors. Pyramid Analytics was awarded best in class for understanding the business needs of its customers, sales flexibility and accommodation, overall value, technical support, and time to resolve problems. In a year that vendor integrity, which is measured by honesty and truthfulness in all dealings, experienced its first year-over-year industry-wide decline, Pyramid also remained a leader in the credibility category.
“We pride ourselves on offering thorough and informative research for businesses looking for insights into potential BI investments. This is our tenth year publishing our , and every year we see interesting trends that we feel help inform our readership, as well as the industry as a whole,” said Howard Dresner, founder and chief research officer of Dresner Advisory Services. “We congratulate Pyramid Analytics’ on their sustained momentum and performance in this year’s study.”
To download a copy of the 2019 report, go to:
Pyramid Analytics is a global leader offering a business intelligence and analytics platform that enables individuals—from power users to knowledge workers to decision makers—to transform their organization into a data-driven business. As a complete web-based platform, combining self-serve analytics with centralized governance, Pyramid demonstrates measurable utility, fosters genuine collaboration, and simplifies complex analysis. Pyramid delivers best-in-class analytic functionality for organizations—on-premise or in the cloud. Pyramid Analytics’ teams are based in operational centers across the globe. To learn more, visit , follow us on Twitter and connect with us on .
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Globe Newswire: 14:00 GMT Wednesday 12th June 2019
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