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Featured contact News

[15 May 2019] ICMI Honors Top Contact Center and Customer Service Professionals and Teams with 2019 Global Contact Center Awards

[29 Apr 2019] Next Generation Contact Lenses and Visual Prostheses Market, 2019-2030 - Landscape of Therapeutic, Drug-Eluting, Diagnostic / Monitoring Contact Lenses and Visual Prostheses

[12 Mar 2019] 8x8 Adds Advanced Contact Center Capabilities with Google Cloud Contact Center AI Integration

[05 Mar 2019] Nuance Reinvents Agent AI for the Contact Center

[15 Feb 2019] DSV, 738 - DSV A/S’ CONTACT WITH PANALPINA WELTTRANSPORT HOLDING AG

[04 Feb 2019] DSV, 735 - DSV A/S’ CONTACT WITH PANALPINA WELTTRANSPORT HOLDING AG

[16 Jan 2019] DSV, 734 - DSV A/S’ CONTACT WITH PANALPINA WELTTRANSPORTHOLDING AG

[05 Dec 2018] 2018-2019 Cloud-Based Contact Center Infrastructure Product and Market: The Growth Rate of the Cloud-Based Contact Center Infrastructure Market was 25.4%

[23 Oct 2018] DSV, 719 - DSV A/S’ CONTACT WITH CEVA LOGISTICS AG

[11 Oct 2018] DSV, 718 - DSV A/S’ CONTACT WITH CEVA LOGISTICS AG

[02 Oct 2018] Global Printed Sensor Market to 2023 by Printing Technology (Contact, Non-contact), Sensor Type (Image, Biosensor, Temperature, Touch), End User, and Region - ResearchAndMarkets.com

[14 Sep 2018] Contact Center Outsourcing Market: Contact Center Outsourcing Services, Supplier Market Intelligence Insights, Cost Saving Opportunities, and Spend Growth Data Now Available from SpendEdge

[22 Aug 2018] Call Quality Testing in the Contact Centers

[16 Jul 2018] Pearlstick(TM) TPU for Best Performance Contact Adhesives in Footwear and DIY Applications

[14 Feb 2018] Aggreko Acquires A Contact Electric Rentals, LP.

[05 Jan 2018] EU external contact list delivery

[10 Jul 2017] ListenTrust Wins Gold for Best Contact Center and Best Contact Center Sales Professional at the 2017 Best Practices Conference & Awards for Top Ranking Performers in the Contact Center World

[01 Mar 2017] EarthBend Offers Cloud Contact Center

[22 Feb 2017] IMImobile launches new chatbot solution for Contact Centres

[05 Jan 2017] Multi-Contact USA Becomes Stäubli Electrical Connectors, Inc.

[17 Nov 2016] iQor Expands in the Philippines with Two New Contact Centers

[03 Oct 2016] Aspect Software Named a Leader in Contact Center Interaction Management for Large Contact Centers by Independent Research Firm

[07 Jul 2016] TrendPoint Systems Partners With Techno-Contact

[19 May 2016] iQor Opens New Contact Center in SM Clark Mall

[09 May 2016] LiveOps Cloud to Exhibit and Present the Reimagined Contact Center at the ICMI Contact Center Expo & Conference

[20 Apr 2016] Fusion Wins $250,000 Contact Center Agreement

[22 Jan 2016] Company Profile for Phoenix Contact USA

[21 Jan 2016] 1,700 Coaches Safe Contact Trained in 2015

[04 Jan 2016] 8x8 Awarded New Patent for Contact Center Technology

[24 Nov 2015] SmartMetric Has Developed a Dual Purpose Contact and Contactless EMV Credit Card With Both the Contact Chip and NFC Transmission Activated Following a Card Users Fingerprint Scan From the Cards Internal SmartMetric Biometric Fingerprint Reader

[21 Jul 2015] CUSTOMER Magazine Selects 8x8’s Ground-Breaking Virtual Contact Center Solution As a 2015 Contact Center Technology Winner

[14 Jul 2015] 8x8 Breaks New Ground in Contact Center with Powerful Analytics

[08 Jul 2015] iQor to Open New Contact Center in Trinidad and Tobago

[30 Jun 2015] QIWI Completes Acquisition of Contact and Rapida

[30 Jun 2015] WordStream and Constant Contact Announce Partnership

[11 Jun 2015] AST Introduces New Shareholder Contact Management Platform

[09 Apr 2015] NEC Launches Cloud Contact Center Solution

[07 Apr 2015] Englishtown Uses Five9 Cloud Contact Center Software With Salesforce Service Cloud to Deliver Better Customer Experiences and Improve Contact Center Agent Efficiency

[18 Mar 2015] Constant Contact Standardizes on Splunk Software

[13 Nov 2014] Research and Markets: Global Non-Destructive Testing Equipment & Services Market 2013-2020 Contact Methods, Non-Contact, Services, Application & Geography Analysis of the $6.88 Billion Industry

[04 Nov 2014] Enghouse Interactive Showcases Latest Advancements to Contact Center Portfolio at ICMI Contact Center Demo & Conference in Chicago

[20 Oct 2014] Olocode Launches Innovative Contact Sharing App for iOS

[05 Sep 2014] Ytel's Next Generation X5 Cloud Contact Center

[08 Aug 2014] Research and Markets: Global Level Sensors (Contact & Non-Contact) Market Focus on Technologies & Applications - Opportunities & Forecasts to 2020

[31 Jul 2014] /R E P E A T -- Media Advisory - Change of Contact Details/

[02 Jul 2014] Global Contact Lens (Gas Permeable Contact Lens and Soft Contact Lens) Market - Forecast to 2019

[02 Jul 2014] 8x8 and Call Center IQ to Host Contact Center Industry Webinar on July 10 – 5 Ways to Boost Your Contact Center Numbers

[01 Jul 2014] Cooper Cos. to Buy Contact-Lens Maker

[26 Jun 2014] Constant Contact Launches Startup Accelerator

[24 Jun 2014] Leadership Is a Contact Sport!


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