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[07 May 2019] Skilljar Unveils Plans for Second Customer Education Summit; Launches Customer Community

[01 May 2019] WageWorks Launches 24/7 Customer Support and Live Chat, Enhances Customer Experience

[29 Apr 2019] Customer Satisfaction Engagement Enhanced Customer Retention Rate By 2X | A Quantzig Case Study

[11 Apr 2019] Enhancing Customer Retention Rate With the Help of Customer Experience Analytics | Read Quantzig’s New Article to Know More

[19 Dec 2018] GlobalLogic to Maximize Customer Success with Appointment of Zaheer Allam as Chief Customer Officer

[08 Nov 2018] Enhancing Customer Loyalty with the Help of Customer Retention Strategies for a Leading Lifestyle Brand | Quantzig

[05 Nov 2018] World-class Customer Experience Fuels Kronos SaaS Growth, Customer Success

[29 Oct 2018] Customer Portfolios White Paper: Fixing the Broken Customer Experience

[09 Oct 2018] PROS to Detail Intelligent Customer Engagement at SAP Customer Experience LIVE

[05 Sep 2018] NewDay Drives Customer Service Leadership with NICE Satmetrix NPX Voice of the Customer Solutions

[09 Aug 2018] Top Four Events on How to Deliver Exceptional Customer Engagement: Verint to Address Creating an Effortless Customer Experience and Using Data to Enhance the Customer Journey

[03 Jul 2018] ACM Research Expands Memory Customer Base with Strategically Important Order from New Customer in China

[03 May 2018] From Advocates to Evangelists — Determine, Inc. Drives Customer Success Through New Customer Advocacy Program

[15 Feb 2018] 2018 SD-WAN Customer Success Report Gives Aryaka the Top Customer Score Among All SD-WAN Providers

[15 Feb 2018] 2018 SD-WAN Customer Success Report Gives Aryaka the Top Customer Score Among All SD-WAN Providers

[09 Jan 2018] ibex Launches the Customer Lifecycle Experience (CLX) Suite To Extend Customer Engagement Capabilities

[08 Sep 2017] CallMiner Customer, Phillips & Cohen, Shortlisted for 'Best Customer Insight/Voice of the Customer Initiative' by the ECCCSA 2017

[08 Sep 2017] CallMiner Customer, Phillips & Cohen, Shortlisted for ‘Best Customer Insight/Voice of the Customer Initiative’ by the ECCCSA 2017

[05 Sep 2017] Verint Experts Speak to the Power of Customer Engagement, the Future of Customer Service and More at Customer and Industry Events This Month

[16 Aug 2017] Calabrio Global Customer Conference to Focus on Transforming the Customer and Employee Experience

[15 Aug 2017] Leader in Customer 360 Insights Embeds Zoomdata to Power Customer Intelligence Management  

[02 Aug 2017] Gainsight Announces New 'Voice of the Customer' Offering to Accelerate Customer Success

[22 Jun 2017] Womply Unveils Customer Directory to Help SMBs Create and Manage Customer Profiles in One Place

[05 Jun 2017] TCF Receives NICE 2017 Customer Excellence Award for Customer Experience

[22 May 2017] “Surrounding” the Customer - Soft Surroundings Seeks Improved Customer Experience and Profits with JDA

[17 Jan 2017] Clarabridge Transforms Customer Service for Retail Banking through Customer Experience Management Solution

[09 Jan 2017] CreditEase Boosts Customer Experiences with Verint Customer Engagement Optimization Solutions

[03 Jan 2017] NICE Recognized as a Leading Innovator in Customer Experience by TMC CUSTOMER Magazine

[20 Dec 2016] Receives 2016 Customer Experience Innovation Award from CUSTOMER Magazine

[13 Dec 2016] Top Ten Banks for Customer Service in Connecticut Ranked in Latest Customer Benchmark Survey by Customer Experience Solutions

[08 Dec 2016] NICE Customer Virgin Money Wins 2016 Engage Award for Best Use of Voice of the Customer

[07 Dec 2016] Utilities Post All-Time High Customer Satisfaction But Lack Customer Trust

[15 Nov 2016] CSI Hosts Nearly 1,000 Attendees, Spotlights Customer Experience at Annual Customer Conference

[24 Oct 2016] Harland Clarke Helps Financial Institutions Improve Customer Experience Through the Voice of the Customer

[13 Jan 2016] CAS Software AG Is Counting on Customer-Centric Mobile CRM Solutions Delivering Great Customer Experiences

[06 Jan 2016] Zycus makes further investments to improve customer ROI by hiring a New VP in Customer Success Management

[14 Oct 2015] Harte Hanks Introduces Total Customer Discovery for Smarter Customer Interactions

[06 Oct 2015] Sparkcentral Customer Experience Summit Inspires Top Brands to Rethink Customer Service

[22 Sep 2015] Totango Launches Customer Success Campaigns, the Only Goal-Driven, Automated Customer Communication Technology for Customer Success

[19 Aug 2015] RedPoint Global to Showcase Customer Engagement Expertise at Gartner Customer 360 Summit

[10 Jun 2015] Topdown Launches Customer Experience Architects Group, Debuts Reference Architecture Connecting Customer Communications, Customer Experience Management

[11 May 2015] Alorica Delivers End-to-End Customer Experience Management With Salesforce Customer Success Platform

[18 Mar 2015] Esker’s New Customer Issue Management Tool Improves Global Customer Satisfaction

[11 Feb 2015] Shaw Communications Realigns Customer Service Operations to Enhance Customer Care

[20 Jan 2015] IDC Customer Experience MaturityScape Highlights Customer Strategies to Differentiate Organizations

[29 Oct 2014] QAD’s Customer Engagement Program Demonstrates Company’s Commitment to Customer Success

[18 Sep 2014] Nimble Rated #1 CRM in Customer Satisfaction for Customer Relationship Management Software

[10 Sep 2014] Schneider Electric Provides Personalized Customer Experiences with SDL Customer Experience Cloud

[08 Sep 2014] Customer Loyalty Managers: Build Affinity First; Customer Retention Will Follow

[02 Jul 2014] Creating Better Customer Journeys is the Goal of the Customer Service Experience Conference

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